TEMS

TEMS Automatic is the market leader in unattended testing and verification of mobile networks. A TEMS Automatic system enables you to automate your ways of working and collect the right data, in the right place, at the right time, in the simplest and most efficient manner possible.

TEMS Automatic is designed for multiple use cases, including quality monitoring, benchmarking and audit & verification, much of which has traditionally been regarded as typical manual engineering tasks. With TEMS Automatic these tasks can be automated thanks to the Fleet Manager, a full-fledged operator console from which the fleet of measurement probes and their activities can be managed. The power of TEMS Automatic lies precisely in its capability to supervise and control probes remotely from a central location.

The measurement probes – smartphones, mini-cards or USB modems – can be housed in a variety of rugged casings and deployed in buses, taxis, trains, and boats, or fixed-mounted in hot spot areas. Yet another option is to simply use handheld smartphones, an attractive choice when flexibility and time to market is important. Whatever solution you choose is scalable and adaptable according to the needs of your network.

In short, TEMS Automatic enables operators to automate end-to-end service testing with maximum efficiency in any environment and to dispense with the requirement of having RF engineers in the field.

Measurement probes test voice and data services throughout the network and upload their collected data to the TEMS Automatic back-end for processing and reporting. In this way TEMS Automatic is able to deliver end-to-end quality of service (QoS) information to all levels within your organization. It gives you an overview of network quality as perceived by their subscribers, while also providing details necessary for thorough wireless network troubleshooting, reporting, and analysis.

TEMS

Did you know that:

  • TEMS Automatic has been a market leader for autonomous testing for the past two decades.

  • TEMS Automatic supports QoS testing using smartphone devices, either handheld or mounted in ruggedized housings.

  • TEMS Automatic supports scanning using PCTel and Rohde & Schwarz scanners.

  • TEMS Automatic supports real-time probe event monitoring, an especially valuable feature for audit and verification use cases (network rollout, site verification).

  • The TEMS Automatic probe platform harmonizes device integration and service testing across TEMS products, enabling TEMS Automatic customers to exploit new features, test, and benchmark more quickly. It also results in greater synergy between TEMS Automatic and the TEMS™ Discovery post-processing tool (via a common logfile format and common measurement results).

TEMS Cases:

Throughout the past twenty years, TEMS Automatic has aided operators in demanding tasks like quality monitoring and benchmarking, posing stringent requirements on system stability and reliability.

1: Quality Monitoring

Gain continuous feedback on the QoS of your live networks, as experienced by customers. Unattended TEMS Automatic probes can be mounted in (for example) route-oriented taxis, buses, garbage trucks, trains, or boats, reducing the cost of dedicated drive testing.

Extract statistics on usage patterns, furnishing the basis for precisely targeted advertising campaigns. Being more intimately familiar with your network’s quality of service, you can also work out more advanced and precise charges for various services. It is less risky to promise, and charge for, quality that has been thoroughly assured.

Evaluate coverage information in order to enlighten customers who are making complaints or enquiries. Complaints can be cross-checked against network status reports to help determine whether a problem resides in the network or in the customer’s handset.

2: Competitive Benchmarking

Compare QoS by region, country and competitors so as to identify areas of improvement and avoid losing customers and coverage bragging rights to rival operators.

Supervise the organization’s processes and services. Keep track of KPIs (for example, dropped call rate targets) by studying reports automatically distilled from measurement data at user-specified times. In this manner you are aided in making decisions on investments and organizational improvements. By getting a tighter grip on the network’s end-to-end voice and data quality, your company is also in a better position to offer customers reliable service level agreements.

3: Audit and Verification

Get the information needed to make decisions during network rollouts, expansions, upgrades, and service introductions.

This data can be stored for later use and as a record for auditing. You can also use it to learn about spots with recurrent problems, by requesting statistics confined to specific areas.

Reveal deficiencies in the network layout or the underlying theoretical models, and obtain input for improvements. As a result you are able to boost network utilization and get maximum mileage out of your existing network before making new investments.

4: Radio Network Engineering

Automatically collect the network data needed for troubleshooting, tuning, and optimization.

Keep your RF engineers notified of all sorts of local malfunctions (weak signaling, bad C/I, low data throughput, etc.), prompting them to try out various tweaks to the network configuration. TEMS Automatic logfiles provide the basis for calculating KPIs, while their raw data can also be drilled down into for evaluation of network problem areas.